You are not signed in. Sign in.
Most of us hate to assume that our mechanic could be ripping us off. But the truth is we know so little about our cars that we really can't be sure if we're being treated honestly. If you're looking for your first car mechanic, or replacing your current one, you can employ the following five tips to find someone who's honest.
We always hear about getting a second opinion for medical issues, so why not with automotive issues? Most garages will charge you a flat rate of about $20 to diagnose standard problems. It might be worth it to pay one garage the diagnostic fee and then take the car another garage for a second opinion.
The Better Business Bureau (BBB) is a great resource to find out about businesses in your area. Any mechanic who is a member can easily be looked up for grade and consumer comments. Even if a particular mechanic is not a registered member, your local BBB may still have consumer comments regarding his performance.
Manufacturers have a vested interest in making sure their customers are happy and their cars remain on the road. Most manufacturers maintain a list of certified repair shops who they know can be trusted. You may pay a little more, but you'll probably get the best service.
If your mechanic tells you what the problem with your car is but he seems rather vague, ask him to take you to the garage and show you what he's talking about. A mechanic who's being honest and knows his stuff will be able to give you a clear and detailed explanation. One who hems and haws, and continues to be vague, may be trying to pull a fast one over on you.
The old parts the mechanic removes from your car are your property. When you take your car in for service, notify the service writer that you want your old parts back. You might also casually mention that you have a friend or relative who is a mechanic and might be interested in looking at the parts. This little seed of caution planted in the mind of a dishonest mechanic hopefully will motivate him to be on the up and up with you.